Timely assistance responses from our staff,
by email,
within a maximum period of 4 hours during the
US business hours
Timely assistance responses from our staff,
by email,
within a maximum period of 2 hours even at night outside the
US business hours
Timely assistance responses from our staff,
by email,
within a maximum period of 1 hour even at night outside the
US business hours and somewhat limited tech support on weekends.
Answers from the immediate assistance of our staff with live chat or by email as soon as possible even at nights or on weekends